How to Leave Fees on the Table: 21 Things I Must Ignore

The two primary objectives of all pricing decisions by law firms should be to maximise profitability while at the same time ensuring that the pricing structure leaves the client feeling that they have had fair value for money. And yet opportunities to do so continue to be squandered.

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Posted by Richard Burcher on .

A Matter of Interpretation

It's over before it began: the speedy, decisive and blunt judgment in Mitchell v News Group Newspapers [2013] EWCA Civ 1537 represents the real implementation of the Jackson reforms.

Professor Dominic Regan looks at what the next step is following Mitchell.

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Posted by Richard Burcher on .

Scottish Crofting Law: A Lesson in the Power of Differentiation & Pricing

With many thanks to the author, Dr George Beaton, who is a director of Beaton Capital and Beaton Research + Consulting, firms dedicated to professional services. This post first appeared in LegalDatum on 10 January, 2014.

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Posted by Richard Burcher on .

Cost Consciousness: The Missing Link

The great majority of practitioners have not discovered cost consciousness. Yet, of all the client service attributes measured amongst the clients of law firms, it stands out head and shoulders in importance - and neglect by solicitors. Guest article by Dr George Beaton.

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Posted by Richard Burcher on .

Legal Pricing: Time to Stop Using the ‘C’ Word!

“This is a commodity business. In a commodity business, you have little or no control over pricing. The only thing you can control is your costs.”

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Posted by Richard Burcher on .